First, when we receive a cancellation order, we check to see if it meets our cancellation policy standards. Then, we review the order volume and contact our delivery and logistics teams to continue with the shipment.
We are not liable in any way if the bank account information is incorrect or invalid.
Unavailability of stock & Pricing Inaccuracy: If a customer purchase is found to be inaccessible, or if there is a subsequent pricing inaccuracy, the purchase cancellation policy will most likely apply.
Cancellation by the customer: When any customer wants to cancel their purchase order, so please contact our customer support team. While receiving this cancellation notice from any customer, we will cancel this order and refund the whole amount when we haven’t processed the order.
Charges that have already been discharged or discharged by us may not be cancelled.
Refund: If we produced the payment using a charge card, we’d refund the same. Then, in terms of the refunding process, we do not issue cash or draft refunds. We will refund your payment online, which will be directly transferred to any customer account. Thus, the customer has to send their bank account numbers and all other information if it is required for us to make the payment.
You will also have to wait a minimum of 7 working days from the time you place the online cancellation order on our portal until we process the order.
Furthermore, we are not responsible if the funds are not credited back to your account within 7 working days. Please visit your bank and speak with them rather than calling us.
Non-Receipt of Payment: Unpaid Orders are in the queue, thought to be cancelled.
An online pharmacy store is committed to 100% customer satisfaction, and we try to avoid any situation of refund, return, and cancellation of orders. However, in the real world, the customer or the dealer may have to back out of the deal for a variety of reasons. Here is a list of situations in which the refund and cancellation policy can be used:
- Limitation of quantity available for purchase.
- Disputes and complaints
- Unavailability of stock
- Cancellation by customer.
- Non-Receipt of Payment
If you have not received your order within 30 days, or if you have received notification that your order has been placed on hold or returned to the sender, please get in touch via email, and we will reply to your request as soon as possible.
If you are dissatisfied with the quality of the products for any reason, please contact us within 45 days of receipt, and we will provide a free replacement or refund for that product. Queries received after 45 days will not be considered.
If you do not pay us after placing your order, we will have to cancel it automatically. When you complete your order, you will receive a temporary email. After completing that procedure, any user will get a total bill or invoice via email when the final confirmation bill after accepting all your orders.
The customer is expected to visit the online portal and then pay the rewired amount via the various online modes.
However, if this is not done, we will automatically cancel your order after 24 hours.
Of course, we are responsible if you receive a different brand or dose of medication than the one you ordered.
Complete satisfaction: If somehow any user is dissatisfied with some of our goods, they could report it to our customer support team. By luck, if any user or customer has problems when we supply a whole substitute or return the money.
In any case, if any customer has any queries, then that customer can email us at sales@medicros.com.
We will contact you if any additional information is required to accept your purchase or any portion of your order.
Remember that if any client receives the delivery of their package if the client finds out that the delivered product or drugs dose is, then you have a maximum time duration of 7 days in which to reach or contact us and place a cancellation and refund request. After the completion of 7 days, then any cancellation request will be ignored.
We will never refund taxes, customs duties, or any charges that are implied by the government as part of the taxation rules in your country or state. Please keep in mind that you cannot hold us liable for this.